We are a Healthcare agency based in Leeds, West Yorkshire. We specialize in providing highly qualified, experienced staff to our clients across the UK.
We pride ourselves on offering an outstanding service with an excellent managerial structure spanning 14 years’ experience. As the core and rapidly growing active service provider, we are a temporary bookings agency services spanning multinational clients, regional organisations and smaller independent private care homes.
Every week we supply thousands of hours of short notice bookings by adopting three simple principles:-
Provide the best competitive wages, training and resources so staff can confidently do their jobs.
Develop relationships with staff and customers to deliver a shared standard.
Continuously review and improve procedures to ensure we are operating efficiently.
We strive to ensure that our clients receive a bespoke professional service. Our experienced team of employees are carefully vetted and selected. We adhere to strict compliance processes to ensure that quality is maintained and that our clients are supplied with only the best candidates. All successful candidates receive full training and support.
Our vision is to be the anchor to high quality care through innovation and modern technology.
Medcare HQ Ltd is a specialist provider of healthcare professionals based in Leeds. Since the company started over 3 years ago, it has grown at an impressive rate with both external placements and internal staff numbers increasing significantly.
Adopting a rigorous approach to candidate vetting, Medcare recognised the importance of supplying high quality, well trained and compliant staff to work with their clients and build on their vision to be an ‘anchor to high quality care through innovation and modern technology’. It was this vision and business growth that inspired Medcare to look at a more time-efficient and effective way of running the business and ultimately led them to working with Flo.
Making a transition to a new system is always challenging as there are so many changes that have to be made. For Medcare, it meant learning new methods for candidate registration, a revised booking process, and changes in payroll and invoice processing. The key was to be able to transition to Flo whilst maintaining the high standards of service delivery expected by their clients.
Thinking outside the box starts with getting outside the box.
Healthcare in the United Kingdom is constantly evolving to better serve patients and communities. But let’s face it – evolution doesn’t just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways.
Enter MEDCAREHQ Group. Through our family of businesses, including TrainTheTrainee UK and MedCare Healthcare Global, we’re constantly expanding the MedCare Health Group family of companies. In short, we:
• Are a trailblazer in service formation and support.
• Hold ourselves to the highest standards of performance
• Push ourselves to always deliver at a higher level
• Truly believe that achieving excellence is nothing more than a great start
Join us and you’ll be part of a team that’s 130 people strong.
We’ve partnered with a few health care organisations in the United Kingdom to bring new insights into care delivery and put big data to work on driving better outcomes for each patient served.
The more you learn about our approach, the more you’ll appreciate the career opportunities that we can provide for you.
What We Offer:
We offer a quality managed bookings service that includes:-
• Vetted, trained, and uniformed employees
• A single point of contact with a clear escalation process
• Quality Inspections by Area Management
• A complete Client information pack detailing our service with regular updates
Passion
This passion has filtered through to the whole team at Medcare and has been instrumental in making the change to Flo a very smooth one.
Communication
Our Office Manager, Shannon, worked closely with Flo’s Training Manager, Paul, in all aspects of the system transition, fundamentally taking on the role of Super User to support other Medcare staff.
Management
This will save Medcare both time and money and allow them to focus on their core services, without the stress associated with managing the back office. It really encapsulates a well-used but still valuable concept of win-win.
Testimonials
“Working for Medcare HQ has been a pleasure, working in care has surprised me. I love helping clients with their daily activities and routines.”
- Sade Lopez Healthcare Assistant
“Excellent service, the staff have great smiles. They seem to love their job.”
- Beckie McKenzie , Nottinghamshire
“It's the efficiency for me, Percy and his team respond to emails in record time always. I'll recommend using them.”
- Brian Wood, Derbyshire
“MedCare HQ transitioned to Flo after a successful first three years. Now they're saving time and money, so they can focus on their core services without worrying about the stress associated with managing the back office. You can read more about how Flo has helped Medcare HQ here. https://hubs.la/Q01p5k0L0 "”
- Paul Targett, FLO
We cover West Yorkshire, North Yorkshire and surrounding areas.
We offer a wide range of training.
Healthcare Assistants, Support Workers and Qualified Nurse positions.
We work with supported living, hospitals, nursing and residential homes in the private and public sector.
We adhere to strict compliance standards and aim to work efficiently through the registration process. We require your support in providing the information and documentation we require.
Take advantage of our online application platform and apply today!
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